Can I check my business email in Gmail?

How do I read my business email in the Gmail app on my phone?

1. Open the Gmail app and tap your profile picture.
2. Tap Add another account, then Other.
3. Enter your business email address and choose Personal (IMAP).
4. Enter your password. Incoming server: mail.e3webmail.com, port 993, SSL/TLS. Outgoing server: mail.e3webmail.com, port 587, STARTTLS (or 465, SSL/TLS). Keep outgoing sign-in on, with the same username (your full email address) and password.
5. Finish, then send yourself a test.

Full steps and a settings table are in our guide to setting up email on your phone. Use mail.e3webmail.com, not mail.yourdomain.com, or you’ll see certificate warnings.

Expected result: your business inbox appears as a separate account in the Gmail app, and replies go out from your business address.

Google says you can still read and send from your other account in the Gmail app on Android, iPhone and iPad.

The short version

• Phone: add your business address to the Gmail app as an IMAP account.
• Computer: ask E-3 to forward your business mail to Gmail. Don’t start a new POP fetch.

How do I get my business email into Gmail on a computer?

Use forwarding. A copy of each new message is sent on to your Gmail as it arrives.

1. Ask E-3 to set up forwarding. Call 814-399-4655 or email support@e3help.me with the business address and the Gmail address it should go to. We set forwarding on the mail server.
2. Send a test message to your business address from another account to confirm it reaches Gmail.
3. Check Gmail’s Spam folder for that first test. If it’s there, mark it Not spam.
4. Tell us whether to keep a copy in your business mailbox. Keeping one means nothing is lost if Gmail filters a message.

For forwarding between business addresses, such as info@ to sales@, see forward one email address to another.

Can I reply from my business address inside Gmail?

Gmail has a Send mail as setting under Settings, See all settings, Accounts and import. Google’s guide, Send emails from a different address, shows the steps. It asks for the other provider’s outgoing server, port and sign-in if Gmail can’t send for you.

Two cautions. First, Google’s same page says that starting January 2027, Gmail will no longer support Send as for third-party addresses. Second, it needs your E-3 outgoing settings: mail.e3webmail.com, port 587 with STARTTLS (or 465 with SSL/TLS), signing in with your full email address and password. If replying from your business address matters, the phone app with IMAP is the more lasting choice.

What has changed in Gmail?

Gmail used to let you “fetch” mail from another address using POP, under Check mail from other accounts. Google’s notice, Changes to Gmailify and POP in Gmail, says:

• Fetching email from third-party accounts with POP will no longer be supported, and the Check mail from other accounts option is going away on computers.
• After the first quarter of 2026 the feature no longer supports new users. Existing users can keep using it until January 2027.
• Messages already synced stay in Gmail.
• For the web, Google recommends setting up automatic forwarding from your other provider. On a phone, add the account to the Gmail app.

So if you’ve used POP fetching for years, plan to switch before it stops.

Why does this matter?

Reading work mail in a personal Gmail is handy, but your business address is what customers know. Forwarding works well when the mailbox on the server still keeps a copy, and when replies still go out from the business address.

What are the common mistakes and edge cases?

• Forwarding loops. If Gmail also forwards back to your business address, mail can bounce between them. Forward one way only.
• Spam filtering. Gmail may treat forwarded mail as spam, especially newsletters and bulk mail. Check Gmail’s Spam folder for the first week.
• Replies from the wrong address. If you reply from Gmail without Send mail as, the customer sees your personal address.
• Leavers. If an employee’s work mail forwards to their personal Gmail, ask us to stop it the day they leave. See remove an email account.
• POP setups already running. Mail synced before the change stays in Gmail, according to Google. New mail stops once the feature ends for you.

What if this didn’t work?

• Forwarded mail isn’t arriving: check Gmail’s Spam and All Mail. Then check webmail: if the message is there, tell us the time and sender.
• The Gmail app won’t connect: sign in to webmail at mail.e3webmail.com with the same password (SmarterTools’ logging in guide shows the page; screens can vary by version). If that fails, see reset your email password.
• Gmail shows “Server denied POP3 access”: this is the old fetch method. Switch to forwarding instead of trying to fix it.

How does E-3 handle this?

E-3 sets up forwarding to Gmail on the mail server. You choose whether a copy stays in your business mailbox. If you want the Gmail app on your phone instead, use the IMAP settings above. Don’t send passwords by email. Call 814-399-4655 or email support@e3help.me.

Related questions

• Forward one email address to another
• Set up your email on an iPhone or Android phone
• Why are good emails landing in my junk folder?