No lead goes unanswered.
Every form, call and message lands in one leads inbox. With HighLevel, missed calls get an automatic text back, follow-ups go out on time, and an AI receptionist answers and books when you can’t.
What’s included
- Leads inboxEvery lead in one place, on your phone, so nothing slips through.
- Missed-call text-backAn automatic, friendly text when you can’t pick up, so callers don’t ring the next business.
- Follow-up campaignsShort, timely messages that bring quotes and enquiries back around.
- Review requestsA text or email after each job with a one-tap link to your Google review page.
- AI receptionistAnswers calls and messages when you’re busy, books appointments and passes real leads to you.
Who it’s for
- Busy owners who miss calls while they’re working
- Teams whose leads come in from forms, calls, texts and Facebook
- Businesses that want more reviews without chasing customers
How it goes
- We map how leads reach you today
- We set up HighLevel and connect your site, phone and Google profile
- You approve every message before it goes live
- A monthly review of what’s working
Available as part of a care plan or as a project. We’ll recommend what fits after a short call.
Questions people ask first
- How fast should I reply to a new website lead?Reply as fast as you reasonably can, ideally the same hour during business hours and never later than the next business day. People often contact several businesses at once, and the first helpful reply has a head start. If you can't watch your inbox, set up an instant acknowledgment and a clear callback promise.
- What is missed-call text-back?Missed-call text-back sends an automatic text to anyone whose call you don't answer. The text says you'll get back to them and invites them to reply with what they need or book a time. It keeps a caller talking to you instead of dialing the next business while you're on a job or with a customer.
Leads and HighLevel: common questions
- Do I need a new phone number?
- Not usually. We’ll explain the options for your setup before anything changes.
- Will the AI receptionist pretend to be a person?
- No. It should be clear to callers they’re talking to an assistant, and it hands real leads to you.
Rather talk it through?
Call our team, or send a note and we’ll reply within one business day. No pressure and no jargon.